ShootSpot Privacy Policy

At ShootSpot, operated by Stellar Locations Inc., located at 456 Oak Avenue, Suite 200, Anytown, CA 91234 (Phone: 555-789-1234, Email: privacy@shootspot.com), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or otherwise interact with us. Our Data Protection Officer, Eleanor Vance, can be reached at the email address above.

1. Information We Collect

We collect several types of information from and about users, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, username, and password. We collect this information when you register for an account, subscribe to our newsletter, contact us, or submit content to our platform.
• Payment Information: When you book a location through ShootSpot, we collect payment information, such as your credit card number or other payment details. This information is processed securely by our payment processors and is not stored on our servers.
• Location Information: With your consent, we may collect location information from your device to provide location-based services, such as suggesting nearby locations or improving search results. You can disable location services in your device settings.
• Usage Data: We collect information about how you use our website and services, such as the pages you visit, the searches you conduct, the locations you view, and the actions you take. This information is collected automatically through cookies and other tracking technologies.
• Device Information: We collect information about the device you use to access our website and services, such as your IP address, browser type, operating system, device identifiers, and mobile network information.
• Communication Data: We retain copies of any communications you send to us (for example, when you send an email to our customer support team) and communications that are initiated via our platform between you and other users or location owners, for quality monitoring and dispute resolution purposes.

2. How We Use Your Information

We use your information for various purposes, including:

• Providing and Improving Our Services: We use your information to operate, maintain, and improve our website and services, including personalizing your experience, suggesting relevant locations, and providing customer support.
• Processing Transactions: We use your payment information to process bookings and payments.
• Communicating with You: We use your contact information to send you important notices, updates, and promotional materials. You can opt-out of receiving promotional emails at any time.
• Analyzing Usage: We use usage data to analyze trends, monitor the effectiveness of our website and services, and develop new features.
• Preventing Fraud: We use your information to detect and prevent fraud, abuse, and other illegal activities.
• Legal Compliance: We use your information to comply with applicable laws and regulations.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We share your information with third-party service providers who help us operate our website and services, such as payment processors, hosting providers, analytics providers, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes we specify. Examples include secure payment gateways like Stripe and analytics platforms like Google Analytics.
• Location Owners: If you book a location through ShootSpot, we share your contact information with the location owner to facilitate the booking and communication.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we keep your data while your account is active, and for a period of one year afterwards for support purposes. Payment information is retained for as long as required by law for accounting purposes.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to restrict the processing of your personal information.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at privacy@shootspot.com. We will respond to your request within a reasonable timeframe.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your personal information during transmission and storage.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Security Audits: We regularly conduct security audits to identify and address vulnerabilities.
• Employee Training: We train our employees on privacy and security best practices.

Despite these measures, no security system is impenetrable. We cannot guarantee the security of your personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email or other means if the changes are material. Your continued use of our website and services after the changes take effect constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Stellar Locations Inc.
456 Oak Avenue, Suite 200
Anytown, CA 91234
Phone: 555-789-1234
Email: privacy@shootspot.com

9. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including personal data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Stellar Locations Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

10. Children's Privacy

Our Service does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.